Terms & Conditions

  1. Although only reputable and audited data agencies are consulted, Rent Tracker & Landlord Secure cannot be held responsible for the accuracy of the data obtained from these agencies.
  2. Rent Tracker & Landlord Secure accepts no responsibility or liability for future applicant behaviour or misrepresentation.
  3. Rent Tracker & Landlord Secure reserves the right to refuse to provide a service should system misuse, fraud or other serious activities be suspected.
  4. Abuse of Rent Tracker & Landlord Secure services will result in the immediate termination of service.
  5. The legal disclaimer available from Rent Tracker & Landlord Secure should be made available to the applicant prior to submission. The applicant's signed agreement then constitutes authorisation.
  6. Unless a third party is actively involved in the decision making process of a report through Rent Tracker & Landlord Secure, distribution of data is prohibited.
  7. Users must obtain the applicants signed authorisation prior to a report or check being submitted. Rent Tracker & Landlord Secure provides this service on the understanding that the user has obtained such authorisation from the applicant for credit reference & debt collection (including tracing services) agencies to be consulted and for enquiries relating to their financial and moral standing to be checked. Failure to gain this authorisation is in breach of the Data Protection Act (1998).
  8. Rent Tracker & Landlord Secure reserves the right to withhold data that may breach any law including the Data Protection Act.
  9. Users must ensure primary identification is provided by all applicants.
  10. Although reasonable attempts are made to authenticate referees, Rent Tracker & Landlord Secure cannot be held responsible for the accuracy or authenticity of information obtained.
  11. The services provided by Rent Tracker & Landlord Secure are on the understanding that the recommendations relate only to property rental or leasing agreements. Data from the services should not be interpreted as being relevant to other credit or contract agreements.


You acknowledge (I) that the Data is supplied by third parties over whom the third parties and Rent Tracker & Landlord Secure Ltd have no control and (ii) that where Data or information is transferred over the Internet it may be subject to interference by third parties. Therefore we can make no warranties as to the accuracy of the Data nor the suitability of the Data for any specific purposes. You must satisfy yourself that the Services are suitable for Your own purposes.

Important - Your Personal Information

Credit decisions and also the prevention of fraud and money laundering

We may use credit reference and fraud prevention agencies to help us make decisions.

If you would like to find out the full details of how your data may be used please phone 0161 413 3452 and ask one of our staff or email us on info@renttracker.co.uk. or Contact Equifax – Customer Services on 0845 603 3000

By confirming your agreement to proceed you are accepting that we may each use your information in this way.

A condensed guide to the use of your personal information by ourselves and at Credit Reference and Fraud Prevention Agencies

  1. When you apply to rent a property or act as a Guarantor for a rental property, Landlord Secure Ltd will check the following records about you and others (see 2 below)
    1. Our own;
    2. those at credit reference agencies (CRAs). When CRAs receive a search from us they will place a search footprint on your credit file that may be seen by other lenders. They supply to us both public (including the electoral register) and shared credit and fraud prevention information.
    3. those at fraud prevention agencies (FPAs). We will make checks such as; assessing this application for credit for Rental Payments and verifying identities to prevent and detect crime and money laundering. We may also make periodic searches at CRAs and FPAs to manage your account with us.
  2. If you are making a joint application or tell us that you have a spouse or financial associate, we will link your records together so you must be sure that you have their agreement to disclose information about them. CRAs also link your records together and these links will remain on your and their files until such time as you or your partner successfully files for a disassociation with the CRAs to break that link.
  3. Information on applications will be sent to CRAs and will be recorded by them. Where you are responsible for paying rent, using a trading style of Landlord Secure Ltd called “Rent Tracker” we will give details of your accounts and how you manage it/them to CRAs. This will appear on your credit file as Landlord Secure Ltd / Rent Tracker. If you do not pay in full and on time, CRAs will record the outstanding debt and any arrears or defaults. This information may be supplied to other organisations by CRAs and FPAs to perform similar checks and to trace your whereabouts and recover debts that you owe. Records remain on file for 6 years after they are closed, whether settled by you or defaulted.
  4. If you give us false or inaccurate information and we suspect or identify fraud we will record this and may also pass this information to FPAs and other organisations involved in crime and fraud prevention.
  5. If you have entered into a tenancy agreement including the payment of rent and you do not make the rental payments that you owe, we may be required to trace your whereabouts and pass on these details to debt recovery companies.
  6. We and other organisations may access and use from other countries the information recorded by fraud prevention agencies.
  7. Your data may also be used for other purposes for which you give your specific permission or, in very limited circumstances, when required by law or where permitted under the terms of the Data Protection Act 1998.